moonshadow-hawk
Home About Services Contact This content is advertising in nature

GDPR Compliance

Last updated: June 18, 2026

Our Commitment to GDPR

moonshadow-hawk is committed to protecting your personal data in accordance with the UK General Data Protection Regulation and the EU GDPR. This document outlines how we comply with these regulations.

Data Controller Information

moonshadow-hawk acts as the data controller for personal information collected through this website and our business operations.

Contact details:
Email: [email protected]
Address: 47 Bellwood Lane, Manchester, M14 6HX, United Kingdom

Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent

When you submit forms, accept cookies, or opt into communications, you provide explicit consent for data processing. You may withdraw consent at any time.

Contract Performance

Processing is necessary to provide services you have requested, including consultation scheduling, quotes, and installation services.

Legitimate Interests

We process data for legitimate business purposes such as improving services, preventing fraud, and ensuring network security, provided these interests do not override your rights.

Legal Obligation

We process data when required by UK law, including tax records, health and safety documentation, and regulatory compliance.

Your GDPR Rights

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request.

Right to Rectification

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes collected, you withdraw consent, or you object to processing.

Right to Restriction

You may request restriction of processing in certain circumstances, such as when contesting data accuracy or lawfulness of processing.

Right to Data Portability

You may request transfer of your data to another service provider in a structured, commonly used format.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision making or profiling that produces legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] with your request. We will respond within one month. If your request is complex, we may extend this period by two additional months and will inform you of the extension.

We may request additional information to verify your identity before processing requests.

Data Security Measures

We implement appropriate technical and organizational measures including:

  • Encryption of data in transit using SSL/TLS protocols
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and updates
  • Secure data storage with backup procedures
  • Staff training on data protection principles

Data Breach Procedures

In the event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify the Information Commissioner's Office within 72 hours
  • Inform affected individuals without undue delay
  • Document the breach and our response
  • Take measures to mitigate harm

International Data Transfers

We primarily process data within the United Kingdom. If data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office.

Data Protection Officer

For questions regarding data protection or to exercise your rights, contact our data protection contact at [email protected]

Right to Lodge a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113

Changes to This Policy

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

moonshadow-hawk

Specialist bathroom heating installations across the United Kingdom.

Navigation

Home About Services Contact

Legal

Privacy Policy GDPR Cookies Policy Terms of Use

© 2026 moonshadow-hawk. All rights reserved.